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Salesforce service cloud architecture. Platform Architecture Center Explore a collection of architectural approaches to help you build on Salesforce. The Salesforce platform is the establishment of their administrations. All our apps sit on top of the platform.
Service Cloud is built on the Salesforce Customer Success Platform, giving you a 360-degree view of your customers and enabling you to deliver smarter, faster and more personalized service. Salesforce delivers a highly customized experience to the customers, employees, and partners of an organization. It uses a metadata-driven development model, i.e.
First, let’s see some important points regarding Salesforce:. The Salesforce platform is the foundation of Salesforces’ services. Everything we offer resides in the trusted, multitenant cloud.
Salesforce stores, both, the metadata as well as the application data in a shared database. Core Architecture of Salesforce;. In the multilayer salesforce architecture, the users are at the topmost layer.
It’s powered by metadata and made up of different parts, like data services, artificial intelligence, and robust APIs for development. Explanation of Salesforce Architecture. Salesforce is a cloud company.
Advance your business or technology strategy using recommended architectures that help guide your Salesforce solution. Platform Architecture Center Explore a collection of architectural approaches to help you build on Salesforce. Advance your business or technology strategy using recommended architectures that help guide your Salesforce solution.
With Salesforce Service Cloud, you can create a connected knowledge base, enable live agent chat, manage case interactions – all at one platform. There's a great deal of information to unload here, yet how about we simply stick around the most critical points-Salesforce is a cloud-based organization. Salesforce is a cloud-based platform with a cost-effective multi-tenant architecture, which means that you can develop one common application to service multiple clients.
The Salesforce platform is the foundation of our services. The user can access a layer below the user layer, which means various clouds offered by the salesforce, such as sales cloud, service cloud, AppExchange, etc. All that they offer lives in the trusted, multitenant cloud systems.
Such a platform is used to customize standard functionality and create custom pages, components, apps, etc.
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